Modernizing the Sandestin Experience: Behind the Scenes of Our Technology Transformation

At Sandestin Golf and Beach Resort, our goal has always been simple: to create effortless, memorable experiences for every guest and owner. To make that possible, we’re modernizing the systems that power our operations behind the scenes — a major technology upgrade designed to elevate every step of the Sandestin experience.

Next-Generation Booking Platform

In tandem with the PMS upgrade, we’re introducing a new booking platform that integrates seamlessly with our website and external channels. This enhancement ensures that every unit we manage can be efficiently distributed across major online travel agencies like Vrbo, Airbnb, and Booking.com, giving guests more ways to discover Sandestin while ensuring consistent pricing and availability everywhere they look.

Smarter Revenue, Better Value

We’re also implementing an advanced rate management system that continuously analyzes demand, occupancy, and market trends. This allows us to deliver the best available rates to our guests while maximizing revenue potential for our owners — a true win-win powered by data and automation.

Empowering Our Owners

For our property owners, we’re introducing an enhanced Owner Relations Portal, offering an easy way to access reservation data, track performance, and review details of their rental units in real time. It’s part of our continued effort to bring more transparency and convenience to our owner community.

Effortless Arrivals

And because a great stay begins with an easy check-in, in phase two (estimated in Q1-Q2 2026) we’re rolling out a new smart lock system that allows guests to bypass the front desk and go directly to their vacation unit. This upgrade adds convenience, flexibility, and peace of mind — whether you’re arriving late, juggling luggage, or simply eager to start your getaway.

Why We’re Doing It

These upgrades are more than a system change — they’re a foundational investment in the future of Sandestin. By modernizing our technology stack, we’re improving data accuracy, speed, connectivity, and scalability across the board. The result? A more seamless booking process, smarter operations, and a guest experience that’s as sophisticated as the destination itself.

Our commitment has always been to combine genuine hospitality with innovation. This modernization allows us to do just that — delivering a smoother, smarter, and more connected Sandestin experience for guests, owners, and partners alike.