Sending Packages to Sandestin? Here’s What You Need to Know

At Sandestin Golf and Beach Resort, we understand that having essential items shipped ahead of your arrival can make your stay even more comfortable. To ensure we offer a smooth, secure, and convenient experience for all guests, we have a package handling policy for all packages mailed to the resort. 

A $5 handling fee per package will apply for all guest shipments received at the resort.

This modest fee is in line with the standard practices of other Florida resorts and helps cover the cost of receiving, processing, and securing packages until guests are able to retrieve them at the Welcome Center.

What Guests Should Know

• Package Handling Fee: A flat $5 per package will be charged to the guest’s room account upon receipt.
  
   
• Where to Pick Up: All packages will continue to be delivered to the Welcome Center, where they will be safely stored until pickup. For liability reasons, we are unable to deliver packages directly to guest accommodations.
  
   
• What This Covers: This is not a delivery fee—it’s a convenience fee for safely handling and storing your package during your stay.
  
   
• No Impact on Conference Freight: Guests attending group events who are receiving multiple parcels or freight for meetings should refer to our Conference Freight SOP. These shipments are billed separately according to the established group handling procedures.
  
   

How Charges Are Processed: Our Shipping & Receiving team will add the handling fee directly to your room account prior to making your package available at the Welcome Center.

Helpful Tips

• Please ensure packages are labeled with your name as it appears on your reservation and your arrival date.
  
   
• Plan ahead—give yourself plenty of time for delivery, ideally having your packages arrive no more than 1–2 days prior to check-in.
  
   

If you’re unsure where to send your items, reach out to our Guest Services team for the most up-to-date shipping address and labeling instructions. Contact us at (850)267-8000 and press 0 to speak to a member of the team.

We appreciate your understanding and cooperation as we implement this enhancement to support a better guest experience. Whether you’re shipping beach gear, groceries, or that extra pair of shoes, we’re here to ensure your package is received securely and conveniently.

We look forward to welcoming you to Sandestin!